Taman Desa Medical Centre

I'm impressed by the service. I was 3rd in the queue and was attended quickly. Medicine was included in the bill and on each medicine (specific portion and not full box) was indicated my name and and how often to take the treatment. All people very kind and smiling.

Great services and Great doctors.

I strongly recommend Dr. Soong Eileen for Pediatrician.

Was entitled for a single bed room. After discovering there is actually 1 room available myself I had to demand to the extend of discharging only I get it else I only get a lazy fully occupied. Discharging took more than 5 hours to "undischarged" me. 1pm to 6pm. Can't accept the nonsense after sleeping and wake up for 2 times, I decided to check with the registration counter and my insurance agent to what is going on? Agent told me bill was only fax then at 6.55pm. So what happened after the doctor told me I can be discharged at 1pm? I paid rm300 as deposit to get out because I can't take it anymore of such nonsense at 6pm. Is anyone working? How many star do you all deserve?

Despite the bad reviews we saw here - the hospital exceeded our expectations by a long mile. My girlfriend went there in the evening with a suspected appendicitis and the MO was so prompt in assisting us and meeting our needs. And Dr viknesh, our laparoscopic surgeon was also extremely attentive, and made sure my girl friend was well taken care of. Not to mention, they have one of the most dedicated, responsible and attentive team of nurses who came and checked on her condition at every hour - making sure she is well taken care of. A very under rated medical center that deserves more than 5 stars.

We consulted Pediatric Specialist Dr Lim Menq Keong in TDMC. Experts and well experienced doctor.

Great hospital! Great doctors! Great nurses! The waiting time is a bit long, but I think it's because of the swamp of patients and limited staff. But even with all this, they never failed to give me a smile and good service while explaining why I have to wait a certain amount of time. I respect these staff especially the nurses. Some People don't realise the stress they go through, yes it is their job, but they are human beings as well who can feel tiredness and forgetfulness. So far other than the waiting time, I am always satisfied. Been admitted here twice up till now, and going back for follow ups ever since. All of the staff I've meet so far are friendly and very passionate about their job. Keep it up!
Hopefully the hospital would recruit more staff to help the nurses out more.

Saya pergi Klinik Prof.dr Hamid Arshat. Untuk berjumpa dengan beliau, perlu hantar email dan tunggu balasan dan akan diberikan tarikh appointment.

Called to ask a question a minute ago, the reception did not understand English, spoke to her in Malay, was transferred to Jururawat who then asked where I'm from in a very rude manner, and hung up on me. Please consider hiring a better team for your hospital. This is unacceptable

Edit: noticed similar reviews about the customer service. Should consider changing the whole team. Pay more for a better quality service staff.

27th May 2019,11: 13 PM

From day 1 they having problem to draw blood.at emergency, i never seen my blood came out so much even kena katil but they said they need to draw at the another line.not expert at all.its really painfull.i've been admitted too many times before at other hospital most recent feb19.never like this.but why this hospital needles is the most painfull and will never ever get it by 1st try? I never felt scared to take blood sample because taking blood is supposed to be like ant bite! This one like someone take a knife through my vein.this is the 1st time i felt mistreated. My hand fill with bruises.i think i want to transfer to other hospital by today.my advice pls check your needles and check the way your staff do it.

Poor waiting system! 1/100, yes! U got only one mark out of 100!
I made an appointment at 10am to collect medical report and do stress test. Reached at 9.30am. I only got to see the doctor at 10.30am. Then I was told to WAIT until the doctor sees all the patients at ground floor before proceeding to stress test at 2nd floor. Finally, the stress test was done at 1pm! 2 hours waiting for the 15 minutes stress test! The reason I received was he had to see all the patients at ground floor otherwise they will be waiting, WTFFFFF! I made an appointment at 10am! You should serve me first, otherwise dont use appointment system!
This medical center doesnt value the time of the patients! The doctor's name is Dr Raymond. If he is your doctor, Good Luck.
Btw, the nurse has good attitude and service.

I’ll give one star only because some poor basic but important services that I experienced 4 days that I never ever expected at all.
I won’t recommend this expensive hospital at all!

1. Most of nurses aren’t friendly and even some of them are rude.
2. Very slow response for some simple requests and even forget or don’t care to respond like bringing a bottle of water which is a very simple and important needs after 3 times asking!
3. The first night I slept overnight with my own cloths as I was in really pain and I didn’t ask for it however each time during checking by nurses they saw me sleeping with my own clothes but never even offer to bring the hospital clothes. Seems for something that you need must ask maybe few times, otherwise you wouldn’t have them, TV remote control, hospital cloths, soaps tissue, medicine.
4. Regular doctor visits also not on time and almost always dalay even if you’re not feeling well or you may need special medication, you still need to wait for doctor to come to visit you after 0.5-4 hours delay.
5. At least 4 times given wrong medicine and I informed them each time “it’s wrong and I have no this issue” but still during discharge given the same wrong medicine to me which is interesting!
6. Overal food quality also not really good, below average.
7. The room is clean some small issues flash tank not working properly, cracked basin
8. This is a common answer from nurses “please wait” but sometimes too long. I don’t think as a patient you are able to wait long for your simple needs.
9. Waiting so long to check in and discharge also

New management seems to have new improvement to this hospital, very helpful front staff and Dr soong is very kind and helpful

I twisted my ankle, it was swelling badly, couldn't even stand on my feet. Unfortunately i landed up in TMDC as it was nearest to me. I was made to wait for half an hour before i was sent to a "medical officer" even when i made it clear at the start that l want to see an orthopaedic doctor and it was an obvious case. It was now they told that the doctor is not available.
A hospital that claims to provide 24/7 emergency services had no orthopaedic doctor on duty. I was asked by the medical officer to get an X-ray done first. But then again i was asked to wait for one hour because X-ray service was not aavailable. I wasted about 30-45 minutes when i needed immidiate medical attention. I wonder what they will do to an accident case. Eventually i had to leave in search of a better option.

Check out takes more than 1 hour, bad staff service and gave me wrong receipt that belongs to other patients which caused me to unable claim my insurance as it needs the original receipt with same date I checked out. Would never come to this establishment ever again in future.

Called up, try to chec on the availability of the doctor i visited before at emergency because i wanted to visit her again today -> got transferred to dont know what specialist department and ask me to call again.

Called again to emergency -> dilly dally for few minutes w me and asked me to call back 2 hours later cause they are busy now. Too hard to find out one doctor's availability? Why bother picking up even or make it public contactable then?

My 2.5 yo son was warded for 2 days.very attentive doctors and nurse at level 2.only setback is very inexperience doctor at emergency as he looks new as he did a very bad IV needle input which lead to my son hand bleeding and they need a senior nurse to clean it up, so more pain! Other than that the establishment in need of refurbishment, rooms are ageing and so on.

Very good service, nurse, doctors and cleaners are friendly and the cleanliness is taken care well.

Patients are kind of forced to go with the same doctor he / she went to see for the first time and had to waste so much effort to get to see another doctor whenever that particular doctor is not on duty. It seems like the focus is on doctor to patients preference rather than patients got the freedom to choose a doctor.

Did not experience worst when i was here. Did not expect A class service from a community hospital, yet, most staff were helpful. Much better than yesteryears

I'd not advise to visit this hospital unless you really have some emergency situation and no other clinic/hospital near to you. Infact, doctors there in the emergency are not knowledgeable enough to tackle your problems. You'll end-up with some unnecessary medicines and long bill. The best way is to avoid this and see some other options.