ASIAFIRMS.COM

Toyota Topmark

Address 2, Jalan Tukul Q15/Q, Seksyen 15, Shah Alam, Selangor, Malaysia
Phone +60 3-5513 6800
Hours
Monday08:00-18:00
Tuesday08:00-18:00
Wednesday08:00-18:00
Thursday08:00-18:00
Friday08:00-18:00
Saturday08:00-17:00
Sunday08:00-17:00
Website www.facebook.com/ToyotsuShahAlam
Categories Car Dealer, Auto Insurance Agency, Auto Repair Shop, Car Service, Used Car Dealer
Rating 2.9 79 reviews
Similar companies nearby
Mazda Glenmarie — Jalan Pelukis U1/46, Temasya Industrial Park, Shah Alam, Selangor
Zaibi Motor Sdn Bhd — Jalan Perintis U1/52, Kawasan Perindustrian Temasya, Shah Alam, Selangor
Perodua Glenmarie Branch Sales — Lot 14 & 16, Glenmarie, Jalan Juruhebah U1/50, Temasya Industrial Park Phase 2, Shah Alam, Selangor
Lamborghini Kuala Lumpur — Jalan Perintis U1/52, Kawasan Perindustrian Temasya, Shah Alam, Selangor

Toyota Topmark reviews

79
Sort by: date highest rated lowest rated most helpful
syed
29 December 2018 12:34

Playground for kids inside. Spacious and airy feeling. Staffs are friendly. Parking maybe a bit tight if you come late but I don' think they will clamp as long as we park inside the premise.

Yulie
31 October 2018 15:42

I think I preferred Toyota Temerloh (fast services and cleanliness). Apparently after two hours of major services. It’s quite disappointing on the car cleanliness. On a side note, the front counter services offered friendly and fast services. Thanks!

Nurul
20 October 2018 16:36

Nice center, have play station for kids. The staff very informative and kind. The nearby roads quite busy, cannot speed so much for test drive

James
19 October 2018 19:29

Many better than other used car dealers. Many varieties of cars selection. I bought my Camry 7 years ago from here, now still running. Of course the car prize higher about 10%.

NABILAH
13 June 2018 1:23

There are 2 persons at the customer service counter. 1 talking to her phone, another 1 looking down to his phone screen like praying. Not friendly at all. Im like talking to the table and chair there and its 9.45am, still fresh. Hope toyota look at this matter strictly

Gian
07 May 2018 21:16

This is where I bought my vehicle. After sale and services was all done here. The only think that doesn't satisfies me is too many people every time. Next to Patronas Station Section 15 Shah Alam.

Philip
17 April 2018 20:16

Car servicing service is good. Not too crowded. Better to make appointment first before sending your car for service.

Nik
27 February 2018 20:42

Ok service and hospitality. The WiFi is fast. Sg Rasau branch offers complimentary car wash and vacuum. This one doesn't

Kee
22 February 2018 17:48

Problem 1: Personel belongings went missing during different visits.
1st time, my windscreen cleaning cloth went missing after sent for service (although they managed to find back after few days finding, but still very unattentive)
2nd time, they threw away my replacement air filter without informing. It is common sense that anything in the car is my belonging, not to mention this is expensive item which cost me approx 400 to purchase it. I cannot imagine how can that item be seen as 'trash' that need to be throw away. Customer Service manager Mr Tee fully denied their responsibility.ignorant atitude as well. A customer service manager who focus on company wellbeing instead of customer problem & welfare. Shame on you.

Problem 2: Not taking customer request seriously. Demanded and reminded staff thrice to install built in smarttag on specific spots so that it can be detected at toll, when collect the car it is installed at the wrong spot (which mean our request has been ignored totally). Not surprise that the built in smarttag cant be detected at all!

Problem 3: Appointment made for car inspection with technician, appointment confirmed before the appointment, yet when arrived i was told technician is on leave and demanded me to come another day.

Other problem: long waiting time despite visit with appointment.

Not to mention very patient, calm and good atitude service advisor Mr Hui.

Arivarasu
14 January 2018 20:17

Great customer service and hospitality. Average waiting time nevertheless can be neglected with facilities and amenities provided.

K
19 December 2017 15:43

Very bad customer service.not attending to customer's request & concern. Slow servicing and poor follow up

Muhamad
26 November 2017 12:13

Nobody greetings you when you entering the premises and nobody entertained you. Maybe the sales person are choosy type. This is really disappointing with big company like Toyota.

Infant
08 November 2017 5:14

Authorized Toyota Reseller. However, you will find wide range of other models too. If you are willing to pay slightly higher than market price for a good car, go to this place.

Ron
23 October 2017 8:07

Overpriced used car sold here, better options outside unless a "certified" vehicle is necessary

Adelia
27 September 2017 15:59

Good quality second-hand cars at reasonable price. Staff went above and beyond to assist. Patient in letting customers test drive the cars.

Shibin
12 September 2017 19:29

Recommend to visit, if you are looking for second hand car. Great deals and good people. No tensions. Reliable

azhan
14 August 2017 16:33

Services are excellent. Staffs are friendly and welcoming. Love the free beverages and breakfast, too!

Farris
26 July 2017 9:59

Beli kereta toyota vios di top mark. Salesman cakap buat major service dgn tukar minyak full sintetik. Bila check dgn toyota hanya tukar dgn minyak mineral dan minor service.memalukan divison toyota.siap tampal due date service after 10k km. Merosak kn mood betul

Tammy
06 April 2017 7:16

Reasonable priced cars can be sought from Topmark. Bring a valid driver license to test drive. Then decide for yourself. No hassles.

Add review