Mazda Glenmarie

V impressed wit d range of models available. Courteous & knowledgeable staff, realy appreciate d kind assistance of miss joyce

Went there walk in for battery change and general check. Their service is satisfactory. But the technician need to show they had deep knowledge at what they do.

Soacious environment with WiFi to do your work and surf your web. The place is clean and well maintained.

Very friendly and the tech are very helpful in explaining works perfromed on my vehicle. They even discourages services requested that are not needed to help me save my money.

The service at the sale centre is so so and not that proactive. Being approached after viewing the 3rd car in the showroom. Most of the sale consultants prefer to gather at the counter to chit chat. Guess I visit at the wrong date with sale target already met.

Fast and efficient repairs to my old car, if expensive. Have to trust that what they replaced and charged me for was actually needed as with all car repair companies.

So slow service, waste time and money to go there. I just bought new mazda 3, and got interior defect. Its a factory defect. What a lame quality.

Showroom: Sales people is not that attentive and on the phone. Didn't give in depth knowledge of the car sharing information.

You have to aside almost the whole day for services. They don’t have enough mechanics and they do not schedule appointments based on available manpower.
I only use the services if absolutely necessary. Otherwise I go to another reliable workshop

Very long waiting time to get car service completed. 11am till 4pm (for not major service = 40k km). Please improve your service waiting period

Took over an hour to pick up and pay for air filter and bulbs that I'd ordered via head office. Guy was on lunch and no one else helped until I emailed head office to advise of my wait time.
Shouldn't have had to do that really.
Also one set of bulbs were wrong size for my car even though they had the model and year.
Facilities were OK and staff were friendly though in their defence.

Nice waiting places with tv, newspapers, drinks.surau also available.easily full, so please do appointment first.

I have least espectation that car will be done immidiately. I always leave the car for 1 or 2 days for them to check the car. As a mazda centre, they are lots of cars and trained staff is limited. Trained staff has been sent out to ampang, pj and other branch. Majority is in training. But no worries, car is done completely with satisfaction. Just time is a main constrain.

Pre and post sales service has been great for me. All the staff apart from the gruff guards are always pleasant and helpful.

HQ didn't know about a mazda cx3 booked early Jun (last month), deposits paid and promised by the salesman by the name of KL that the car will arrive by June 18th. Am I making the right choice.starting to have second taughts.

Came here to get details for our next new car purchase. Unfortunately, the ASM was not on top of her game n kinda put me off from the brand. Been reading so much bout Skyactive but she could not convince me enuf to buy into that technology.maybe next time or a better ASM.

Car has rattling sound since purchase. Getting to 2 years now and over 14 visits to mazda and problem still persist. Bad experience. Tried all the bermaz centre and non knows how to resolve the issues.