ASIAFIRMS.COM

Poslaju

Address 245, Victoria St, Georgetown, George Town, Penang, Malaysia
Phone +60 1-300-30-0300
Hours
Monday08:00-18:00
Tuesday08:00-18:00
Wednesday08:00-18:00
Thursday08:00-18:00
Friday08:00-18:00
Saturday08:00-18:00
Website www.pos.com.my
Categories Courier Service
Rating 1.7 83 reviews
Nearest branches
Komtar — B21-01, No. 1, Arked 1, KOMTAR, Lebuh Tek Soon, George Town
Pejabat Pos Jalan Bagan Luar — JKR 25, Jalan Bagan Luar, Kampung Jawa, Butterworth, Penang
Pejabat Pos Pulau Tikus — JKR 477, Jalan Cantonment, George Town, Penang
Pejabat Pos Tesco Pulau Pinang — 1-10, 15, Lebuh Tengku Kudin 1, George Town, Penang
Similar companies nearby
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Post Office Padang Tembak — JKR 2427, Jln Padang Tembak, Padang Tembak, George Town, Penang

Poslaju reviews

83
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Helma
04 August 2021 20:11

Pemalas, terus tinggal notis delivery unsuccessful dan harap org ambil terus barang dari kauter. Orang kerja dari rumah kot waktu MCO. Kaunter tutup hari sabtu sepanjang MCO. Kemudian tulis buka pukul 8 pagi. Padahal buka 8.30 pagi. Ingat semua orang ada kereta senang-senang nak pick up barang. Service ke laut! Tolonglah perhatikan pekerja yang suka tinggalkan notis pick up sendiri sebab dia malas nak hantar.

Leh
29 July 2021 12:29

Missed call for 3 min. Make a phone call after that, delivery says he goes off already. So fast! Ok. So unsuccesful delivery from 22/5 until 1/6! Keep on giving false hope of item delivery for today! And then unsuccesful delivery! Want to wait until when? !

Cheah
17 July 2021 9:01

The rating for Pos Malaysia all are very low, now i believe why it caused.
Super poor service, no one pick up the calls.
Irresponsible, i missed to collect my items. I have always trace from Pos laju website the delivery status, i feel weird why take so long to send the items, so i tried to call Pos office, but no one answer the call. During full MCO, i also not sure whether they are working or not, but called many times and many days, no one answer the calls. Until yesterday i trace the delivery status again, the system shows that my items has been sent back to the sender (oversea). How can Pos office send back my parcel to sender without any notification?
Their system for tracking delivery status also did not update on time. Such a lousy management, how can Malaysia move forward?

Zeck
04 July 2021 12:39

Saya menghubungi pos laju untuk bertanya barang yang kita order, tetapi penghantaran lambat sedikit disebabkan staff kekurangan ataupun terlalu banyak barang yang di hantar ke tempat lain.

Faizzuan
22 April 2021 23:22

I don't know why they keep my parcel for 3 days only to get "item failed to deliver. Will attempt to re-deliver" when they haven't even deliver in the first place? I didn't get a call or anything. Then I got a text saying i have to collect it myself. I paid for the delivery charges why do I need to collect it myself? Plus it's quite far from my house. This is very inconvenient and frustrating.

Lucy
17 April 2021 15:00

Service was very poor. Went there early in the morning and eventhough i was the only customer around, was made to wait until the staff finished their chit-chat & when enquire about my parcel, they seemed reluctant to check, probably bcoz they have not warmed up for work yet

Faizzuan
09 April 2021 10:10

I don't know why they keep my parcel for 3 days only to get "item failed to deliver. Will attempt to re-deliver" when they haven't even deliver in the first place? I didn't get a call or anything. Then I got a text saying i have to collect it myself. I paid for the delivery charges why do I need to collect it myself? Plus it's quite far from my house. This is very inconvenient and frustrating.

alin
21 February 2021 19:51

The staffs there were super helpful. I’ve never gotten any excellent service as this place!

Neoh
17 December 2020 6:18

No one ever picks up the phone call, slow delivery. Even Cawangan Serahan Mutiara does not answer phone calls.

Weng
16 December 2020 1:14

I can feel the service getting better, atleast delivery on time, and also willing deliver item to doorstep

Anything
07 December 2020 20:49

Can’t even pick up the phone. Give the number for second delivery, not even pick up the phone, till all credit gone. What is wrong with this pos laju

Aril
04 December 2020 12:50

Posmen sampai rumah x call customer lepas tu letak surat suruh pickup. Call x berjawab. Apa faedah letak nombor fon kalau telepon pon x dapat. Kalau kena saman sebab langgar PKP nk p ambik barang dkt depa. Depa nk bayaq ka. Hampeh.

Tony
02 December 2020 4:07

This pos laju at Victoria Street the service is very worst. I call more than 10 times to confirm my parcel but nobody want to pick up the call. Wish that top management will take action to the staff. Working attitude is worst.

Hanen
01 December 2020 10:18

Tracking system shows parcel was out for delivery but failed to deliver. In fact, they never came to do delivery. Wanted me to go over the facility myself for collection.so yeah, now I can see why the bad reviews are overflowing.

Nur
26 November 2020 4:51

Tulis item out for delivery.seharian menunggu tapi takde pun poslaju yg datang.alih alih tulis customer takde kat rumah, da left note.padahal poslaju tak datang pun.note apa pun takde tinggal.hahahahahahahaa.cust jugak disalahkan.tolong hantar barang saya hari ni ye.

mahen
22 November 2020 6:23

Today (19/05/2020) in the morning i went to this post office.there was a mamak (hindu-muslim) was skinny featured lady sitting at the counter. I told her i want to do poslaju, but she scolded me saying 'saying no poslaju until raya'. I was wondering why she scolding me like this. Then, I told her what else I can do to sennd this pos, its urgent. Then that lady replied, you better go by yourself and delivered the courier. I scolded her for talking rude with me.then she shouted 'why all indians are stupid' cant understand things and 'malas nak layan kaum hang'! And returend my parcel to me and ask me to 'get out '. I felt so offended! When I complaint no one take action. Felt very offensive.

Khaw
20 November 2020 8:00

Unprofessional the way courier stuff handle things, solid metal can brake, unbelievable, fees higher than j&t, yet the slowest service ever, no wonder 2 star only, sleeping ah!

bunga
19 November 2020 22:37

Tolong teliti btl2 alamat yg ada k sebab dah 2 kali brg sy taktahu la htr kat sape.sa speechless habis niii!

Khor
19 November 2020 11:45

Very bad. Waited an Item for almost 6 hours still not reach to me. Even go to their office but the item is out for delivery

QJ
12 November 2020 5:34

Every order updated 'item out for delivery' on Friday is guaranteed to delay until Monday.
Only item out for delivery on (Mon-Thurs) will receive on day.
Why?

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