Mercedes-Benz Autohaus, Hap Seng Star Balakong Autohaus

Bad experience. Saleswoman very stuck up. Hinted at closing time
Like want to layan don't want to layan like that. Sien ah. Haiz. Go elsewhere to buy Mercedes better

Best Service advisors of HS Balakong Brandon service awesome! Must looking for him! Patient & friendly.

Good explanation and during delivery by sales executives Mr Andrew Teoh by Hap Seng Balakong

We are very happy with your salesman they are very polite and well knowledge about the car system and we easy to follow their instructions and lastly we hope give a changes to Mr Jeff.he doing good job but only few mistakes he done.pls punish Mr Jeff. Tq

Just collected my new car. A great experience with the team here especially Evon (salesperson). Highly recommend her and this Centre for your test drive or purchase.

Many years with Hap Seng Star service centre and seldom been to the centre myself. Mr Branden assisted me with detail explanation and professional advises. Decent experience. Thank you!

Salesman Jeff is very helpful and friendly person.well train salesman have patient to explain details.have surprise service without my expectation.

My SA Mr Andrew is very professional and I am very pleased with Mr Andrew professional advice and services. Will definitely looking for Mr Andrew for our next purchase in future

Great place for
mercedes service. Knowledgeable and helpful technical service advisor esp James. Excellent!

To expressed my thousand thanks to Mr David Chan, very helpful and professional to settle my new car problem within 2days. (Due visit others service center and give many excuse this and that)
A very good staff for Hup Seng Star Balakong, thank you Mr David Chan.

Friendly salesperson and after sales advisor. Customer lounge offers varieties for customer while waiting for collection.

Service Person in Charge: Branden Chin
He is polite, friendly, helpful and responsible in follow up on my appointments. Every time I have many questions and he will patiently to answer all on it. These acts of good service positively affect my live and should be acknowledged. Should add 1 more star

Good advisor, providing excellent explaination on service details which what are the causes and effect of changing the item.

Service advisor: Branden Chin

My car engine check light, abs esd lit up, brought immediately to Hap Seng Balakong, nothing was done to the car from 8am till 2pm, just because ‘walk in customer’ as if I need to plan for the car to break down, very poor service, no replacement car, the service advisor didn’t call, until I enquire.

Branden, your calm disposition & efficient way of doing things is much appreciated.
Thank you.

Have an appointment at 9am. Arrived at 8: 55am. Checked in to be attended with queue no.at 9am with only 1 no.ahead of me. At 9: 05am, the earlier guy was attended. I had to wait until 9: 25am to be attended. The service advisor attending to me is like just awakened from his sleep, not attentive and no eye contact. A disappointment for the brand…not to mentioned when I sent and collect my other car after service here, midway home I heard a sharp sound of metal hitting my undercarriage. I stopped and checked. They forgot to tighten my engine cover, and 2 out 4 screws were missing. What a workmanship…a disappointment for Hap Seng Balakong and the brand.

Service Advisor Branden very helpful, very polite and good knowledge on the car. Highly recommend for Hap Seng Star service center.

Attended car service here for the first time after twice at C&C. Mr Braden as service advisor so helpful in providing info and updates in regards to service. Kudos to him, recommend him to anyone that attends here. 5 stars

Friendly and lovely sales representative, Ms Yvette Yoong. Thank you for the test drive arrangement!

Probably the best Mercedes-Benz autohaus in the Klang Valley, for both sales and after-sales. Spacious and constantly updated with all the latest models. They have their very own AMG section! Cafe serves great coffee and light food as well!