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DHL Express (Krystal Point, Bayan Lepas)

Address No:303-1-13,Krystal Point, Jalan Sultan Shah Bayan Lepas, George Town, Penang, Malaysia
Phone +60 4-646 4555
Hours
Monday08:30-18:00
Tuesday08:30-18:00
Wednesday08:30-18:00
Thursday08:30-18:00
Friday08:30-18:00
Saturday09:00-13:30
Website www.dhl.com/discover/en-my/faq
Categories Courier Service
Rating 4.4 42 reviews
DHL
Nearest branches
DHL eCommerce Premium ServicePoint - Bayan Lepas — 1-1-15, I Avenue, Jalan Tun Dr Awang, Bayan Lepas, Pulau Pinang
DHL ServicePoint - Pulau Tikus — 37G,Ground Floor A, Jalan Cantonment, Pulau Tikus, George Town, Penang
DHL Express Service Point (Raja Uda) — No 5, Tingkat Mawar, Jalan Raja Uda, Taman Mawar, Butterworth, Pulau Pinang
DHL Express Service Point (AutoCity,Prai) — Auto-City, 1636, Jalan Perusahaan, Prai Industrial Estate, Perai, Penang
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DHL Express (Krystal Point, Bayan Lepas) reviews

42
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Ridhwan
18 September 2022 23:06

Easy and smooth process with this branch. It just took me about 10 minutes to finish with everything

Guiller
17 September 2022 20:24

Thank You DHL Krystal Point for a well done service with my shipped item! And most especially to a very soft spoken️ ma'am Karishma n crew! Thank You very much and have a nice day! Godspeed️

Josh
07 October 2021 0:42

Same as always. I always use them for important courier. Expensive but reliable and gives you peace of mind.

Irene
01 October 2021 7:01

The staff are friendly and helpful. Especially thanks to the manager Sharon Cheah, she is the most professional, cheerful, very patiently and explained to me, always providing the great service to customers. She personally packed and bubbles wrapped the items and placed them into the parcel nicely and carefully. Lastly she wrapped up my heavy parcel again by herself, she was so great! She make sure my items sent to London will arrive safely. Highly recommended.

Nadia
02 July 2021 3:55

People are kind and attentive and are very responsive to our requests. They try to their utmost attention to adhere to what we want and need. Kudos.

Joanne
22 June 2021 1:13

Very helpful stuff.they are very patient to assist and help on packing our parcel to make sure it will arrive safely.

Leong
16 June 2021 9:48

The sites are manned by the most professional staff wearing the DHL yellow uniform. Special thanks to Office Manager Sharon Cheah for helping me out.

TONY
28 April 2021 4:57

It shows that it has been delivered, but the deliveryman hasn't delivered it until the evening, and the phone won't answer delivery company morning

Cheah
29 March 2021 20:33

Good service with great explanations done by the staff to help customer understand the service and insurance provided to cover for the documents sent

Kai
08 January 2021 18:07

Service is nice. I just didn't expect the price would be that expensive. Maybe my item is too heavy or big idk

amiza
23 October 2020 21:02

I am very satisfied with the service. I needed to send urgent document. Went to DHL on 9.30am Saturday, and my document was successfully delivered on Mon 11.35 am, as per what they committed. Thank you DHL!

Annushiah
31 July 2020 5:00

Very efficient and helpful staff. Would recommend for quality service if one can afford the shipping fees.

Youtube
27 July 2020 13:44

Professional and friendly. The staff and manager are all patient and explained to me on the things to send n prohibited in order to ensure my items sent to overseas are properly done. I would consider the international courier service charges reasonable as I have compared DHL's with another two. I will recommend friends who wish to send parcel to oversea to really consider DHL in Bayan Lepas Krystal Point. Tqvm!

Teh
06 July 2020 15:15

My two return pickup and three parcel receipt experiences were all pleasant and the delivery team handled the processes really well AND extremely punctual. This is in stark comparison with Penang Fedex who failed their delivery big time for three consecutive days. Good job to DHL.

cool
15 May 2020 15:31

Don't believe DHL, they stolen my staff form abroad, I was lost Rm10000, I already gave police report but police didn't process my case.

Azizuddin
29 March 2020 5:07

Service tip top.pagi pos.petang dah sampai ke tangan penerima. Thanks DHL.mahal pun tak per.asalkan puas hati.

Imthiyaz
25 October 2019 17:00

Totally unsatisfied with the way DHL deal with the package they Lost!

DHL malaysia lost my parcel and giving me rm50 as a refund which is total ly unacceptable. My parcel is worth more than rm10k. DHL is just neglecting customer. This effect my business as well.

Will take legal action on this. Dont make corporate company make fool of you.

kakashi
09 May 2019 11:38

If you are buying from overseas, even if your package is not exceed 500RM taxable threshold you will certainly going to be taxed.
Customs and DHL are absolutely corrupted organizations.
Straight BOYCOTT!

Star
07 May 2019 22:31

I wanna know because I use the cod to pay my parcel but I realize that order is no correct which I order on internet, finally know the seller was scammer and next day call to the delivery guy he said because of weekend maybe the money no reach to seller yet ask me call to customer service but there are no one to help me, even know the seller was scammer and no care anything, persist anyway they will give the money to seller, how can I solve this problem?

Anand
16 November 2018 20:42

Price is exceptionally high. A letter to india costs 160 myr! However the service is good and fast and they are kind and polite.

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