DHL Express (Krystal Point, Bayan Lepas)

It was a 5 star until today. Courier told me no refusal of delivery. I had to do it bcos sender asked me to send it back by refusing. Courier argued with me for a good minute with some bogus made up rule recently reinstated by DHL. I called customer service and they say there is no such thing. Now I have to figure out how to ship this back.

Very professional and very helpful service. Special thanks to Atiqah sister for helping me to courier my baby passport by collecting document even after office hours. Thankyou Atiqah sister for being helpful understanding my situation and helped me timely.

I just like to express my appreciation for the excellent service provided by DHL. The receiver has confirmed the safe delivery of the parcel in perfect condition. Thank you for your professionalism and efficiency in handling this shipment. Highly recommend DHL!

First time here to send goods back to China. The hospitality and carefulness of the staff made me feel very warm. They are very friendly in the way they treat their guests. Overall, it was the most comfortable delivery experience I've ever had.

The staff was extremely accommodating and responsive to my needs. They assist with rearranging and carefully wrapping the goods, as well as advising on the most cost-effective box for my shipment.

Highly recommended to all of you! Good service friendly staff, Ms Atiqah & Ms Rachel. They were so professional to guide me send the parcel to overseas, they do ship to local as well. The delivery was express! My receiver received with good condition, the fees is worth. Thank you so much, will come back again

Service good I only trust DHL to deliver my shipment. Very recommended
and all staffs are excellent

Excellent service for following up with us on our courier delivery to Australia! I was impressed with the way Tharshinnee handled our concerns. Thank you.

I had a fantastic experience with DHL. They provided on-time delivery, and the customer service, particularly from Racheal, was exceptional. I highly recommend their services!

Definitely will be back to this store again. Staff being friendly and happy to help us solve all problem. I did some mistake myself. Reopen back to check again. Felt sorry for trouble her. But she’s really to help us to solve the problem. And repack again for us. Thanks and appreciate for helping. Thumbs up for both of them.

Good service and the staff is very helpful and efficient. Your shipment will be handled safely.

First time here, very nice environment here, staff also very nice and soft-spoken,
Thank you Ms Atiqah and Ms Karishma for assisting with inquiries and packing my parcel to USA.

If parcel successful delivered, will use your courier service again next time (if have)

Excellent customer support from staff (Ms Atiqah, Ms Karishma) and manager (Ms Sharon). Kudos to the team

Atiqah and Rachel are really knowledgeable and polite staff. Even though the shop has a large number of clients, the service is excellent. They will advise you on the best choice and price. Boxing and bubble wrap services are offered, no hassle.   Bring your thing here, and they will take care of it. Thanks to DHL for offering outstanding customer service. I'll be using DHL for further shipment.

Excellent service. If you are looking for express delivery this is the right place. The representative Racheal is polite and a very helpful person. The job was done smoothly without any hassle. Highly recommended

Good place with welcoming staff and fast work. I forget my umbrella at their workplace, they Whatsapp me to take it.

Very professional service and friendly staffs! Never had a problem in shipments especially to overseas countries with them.

I called up a few times and the Chinese representative was patient enough to answer me. When I arrived, I found her to be helpful and pleasant. The same applied to the other representative.

The 2 DHL ladies provided us an excellent service and a pleasant experience for us. As for DHL as a company please look into possibility of giving special rate for box of happiness where families sending goods to their relatives overseas of value less than MYR 100 but to pay freight of MYR 600. Piggy ride them with those business and business related freight

The experience was really great.carefully packing so many items.in buuble wrap, adjusting inside the box. Great job