Shell
| Address | Jalan Tujuan, Ss18, Subang Jaya, Selangor, Malaysia |
| Phone | +60 3-5631 2207 |
| Hours | 06:00-00:00 |
| Website | find.shell.com/my/fuel/10208713-shell-ss18-subang-jaya |
| Categories | Gas Station, Car Wash, Coffee Shop, Convenience Store, Fast Food Restaurant |
| Rating | 2.8 9 reviews |
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Shell reviews
9SUBANG PEOPLE LADIES N GENTLEMAN THEY KEEP AWESOME PLACE DRINKS LONGAN. RESTROOM CLEAN. WITH TWO LADIES SELL AWESOME DIMSUM HALAL. THIER NAME TWO CHARLIE'S ANGELS.
I had a really frustrating experience at the Shell SS18 branch recently, and I feel the need to share my disappointment. I stopped by the station to fill up my gas tank, but things took an unexpected turn.
At that time, I received an important phone call, so I had to step away from the gas station for about 2-3 minutes. When I returned to the pump to complete my transaction, I encountered a problem—the pump didn't dispense any fuel. Initially, I considered the possibility that I might have made an error, but I still hoped for better customer service in handling the situation.
Unfortunately, my attempts to resolve the issue were met with ignorance and rudeness from the cashier. I politely requested a refund for the unsuccessful transaction, suggesting options like transferring the money back to my bank account or using it to make a purchase inside the Shell Select convenience store. However, my requests were disregarded without any explanation or consideration. The cashier's behavior was not only unprofessional but also quite disrespectful, leaving me incredibly dissatisfied.
This experience has left a lasting impression on me, and I've decided I won't be returning to the Shell SS18 branch again. Even if it means it's the only gas station on my way, I'd rather abandon my car on the side of the road and find an alternative solution. The level of customer service and the cashier's dismissive and rude attitude were simply unacceptable, making it clear that they don't value my business at that location.
I hope my review can provide constructive feedback for the Shell SS18 branch, prompting them to improve their customer service and address such issues promptly. It's important for them to prioritize customer satisfaction and ensure their staff is trained in effective communication and professionalism.
The Men Toilet urinal has been converted to what looked like a sink at the top and the bottom part - prayer water (Air Wuduk). The seat toilet is locked from the inside for about 20 mjnutes. So any man who cannot hold back their urine, PLEASE USE THE PRAYER WATER COLLECTION SECTION AS A URINAL.
I have stopped using Shell petrol. I have changed to Caltex. With Shell, everyday i used 4.3 litres. But with Caltex, i used only 4 litres.
It is convenient to have car wash service here so I able to wash my car here.nice and great service.friendly staff.
One of the slowest car wash in subang.wash your car here if you would like to waste 40-60mins of your life.
Another Shell Station with car wash service in Subang Jaya. Nice, clean and friendly service.
My trusted car wash place. Depending time of the day, it is a smooth 20 minute wash. Weekend usually very busy so, try to avoid it. @$10 for carwash + vacuum & $8 carwash only
Self filling station. Pumps are in good condition. This is also a parking spot for Go Car car rental services.