Proton Edar Sutera Sensasi (Gombak)

I went in with no appointment because my car had a funny noise near my absorber. The service adviser Iqbal was very patient, polite and explained very well on the process and also once the service was over Iqbal explained everything well and calmly. Very friendly.

Thanks to the technician Fahmi for being able to rectify the issue very fast and also very patiently explained what was the issue and what was done to rectify it.

Drinks and biscuits were served at the centre. Good aircond. Basic set up but comfortable.

Will definitely come back here for future service.

1st time i service my car here.service very fast.maybe i come early.hehehehe. No need to wait for long time.

Customer service yang ok
Ruang menunggu ok
Makenik bagi advice untuk perkara yg dijumpai selain dari service
Cuma.cawan untuk air panas disediakan dari material plastik.tidak sesuai.biskut pun rasanya boleh ditukar kepada biskut yg lebih mesra pelanggan.biskut lemak.

Jalan okay je takdelah teruk mana. Servis boleh dikatakan murah sikit. Mekanik pun otai, bnyak pengalaman. Recommended, tapi tak semua ada sini.

The place is mix with other workshop. Waiting room is very basic. Not even a water or snacks for customer who waiting. Very minimum staff, 2 at front desk, and max 4 for the machanics. The owner need to improve lots to attract customer to come. For basic service ok, the rest not sure

Kami membuat promosi dari sekarang sehinga 28.2.2022 hanya bayar harga minyak hitam tanpa bayaran upah tq yang mana banyak bantu suport kami tqtqtqtqt.

Unfortunately, didn't do thorough checking. Only go according to specific mileage timeline

Good service and facilities, comfortable waiting area. Tp nk call booking appoinment Masha Allah punyela susah nak angkat fon. Sekian.

Proton servis ni agak terpencil & tak ramai orang. Suka sebab tak perlu tunggu lama & blh walk in. Servis ok, pekerja peramah. Buka seawal 8 pagi, jadi blh singgah utk tinggal kereta sebelum ke tempat kerja.

Pusat servis yang sangat bagus. 6 tahun saya guna proton iriz, banyak pusat servis saya pergi, ini yang terbaik.

Servis cepat, layanan baik. Sangat memuaskan hati.

Recommended.

Susur nak masuk, agak payah.kalau terlepas, kena u-turn jauh.tempat tunggu agak selesa dan luas.walaupun keadaan bengkel agak lama, tapi servis bagus.caj rendah dan sangat berbaloi.saya akan datang lagi

Taktau nk ckp la servis dia ok ke x.nk kata ramah xramah mana pun.minta tlg check problem kete dia mmg check.pastu confident ckp dah solve problem tu.tp sama je xde perubahan.

Terpaksa bagi 1 star sebab pam nitrogen masih belum dibaiki walaupun sudah kali ketiga datang servis di sini. Bermakna sudah lebih 6 bulan rosak tanpa ada sebarang tindakan diambil. Terpaksa cari kedai luar untuk isi angin nitrogen.

Lain2 servis memuaskan dan recommended.

Very bad service. Staff not friendly. Sent car for repair. Was told need 2 days to repair but end up refund my money & simply said 'Pls find other proton service. We dont have staff specialist in wiring' Wasted 2 days taking leave for nothing.

Tempat ok xde msalah tp laluan masuk telalu sempit dan belopak sukar utk msuk ke lokasi.sy harap pihak proton blh kot atasi benda kecik mcm mi.

Just ok. The waiting lounge prepares chairs n sofa for us to watch programme on unifi tv while waiting for our car to be serviced. The toilet is not really clean.need to clean it manually after used because the flush is not working.

Servis yang baik. Pekerja juga ramah. Anda boleh relax di ruang yang disediakan sambil menunggu kenderaan anda siap. Ruang tamu yang selesa. Ada sofa, TV, Aircond, disertakan juga dengan Air minuman dan juga biskut.

Tempatnya agak dalam sedikit, melalui jalan sempit. Tapi keseluruhan perkhidmatan daripada layanan staff, waktu berurusan serta penerangan service sangat memuaskan.

Staff yang peramah dan professional.ruang tempat menunggu yang selesa.tempat servis yang disyorkan untuk kereta proton anda

First and last time here. Came here sharp 9.30AM (1/6/19), check in. SA did not even check my car and already ask me to sign the Repair Order and plus charging me RM240+ for fully sync oil? What the hell? Engine Oil no stock? 10.30AM car is still sitting there (Not Touch). Estimate time to complete by SA is one hour and half. I don’t know how are you getting good reviews in the first place. Will write a complain letter to Proton on this.