Proton Body and Paint Center

Been paying service here happily all this while with AMEX but now they've changed their terminal to lousy PBB terminal, which doesn't accept AMEX card. Last service from me, goodbye.

Worst Nightmare Service! Tolong sesiapa yg baca tak payah hantar kereta repair dekat sini.ambil masa 4bulan baru siap.comeon la persona 2019 je pun.bukan x70/x90 baru lunching.da follow up setiap minggu, bagi jawapan yang sama je.bila minta orang dlm minta followup PIC langsung tak reply ws/call, sebab takut? Tak efficient buat kerja.benda spare part kecik pon nak order sampai dari china ambil masa 4minggu.better hantar branch lain je.burn 4 bulan bayar kereta tapi kereta masih dekat bengkel! Loss of Used da la claim 7 hari, sumpah barai! Sebelum datang ambil kereta, da minta buatkn report dokumen siap², bila datang tinggal sign ape semua.tapi bila sampai boleh pulak dia buat alignment kereta orang lain.report tak siap lagi.eh kenapa kau buat? Bukan budak bengkel ke yg buat.bila da dapat kunci kereta then boleh pulak die jawab nanti report hantar pakai ws/pdf.eh buang masa la kalau dpt staff kerja sambil lewa ni.buat malu bangsa melayu je.macam mana la nak maju/berkat kerja.
Compliment - Abg melayu bdan besar pakai spec mata jaga kaunter depan pintu masuk (explaination terbaik) ini je rasa staff paling ok.

Service centre (SC) untuk tuntutan insuran.saya berurusan dgn en Hadi.semua ambik masa utk tahu kelulusan insuran, dan tunggu alat ganti sampai sebelum boleh kerja membaiki dilaksanakan. Harap SC proton dapat upgrade perkhidmatan lepas jualan dgn lebih berkesan.perkhidmatan ni masih di takuk lama, wpun semua dah digital selepas PKP

No reply me any updates
Long waiting time with unsatisfactory customer service
Waited 2 month still not yet repair
Claim insurance still need extra paid

I am happy with work they done on my car. Very much nice and accepted by service staff.very much friendly.

They need to improve their service. So slow at doing things and tai chi a lot

The worst experience ever.for paint only wait for a week -_-