Optima Window Sdn Bhd

The best aluminium window and door supplier in Malaysia. Premium quality with excellent after sales

Have dealt with this company several times over the years for several projects including balcony conversion to studio, sliding doors, louvre windows and louvre doors (as pictured). I would like to commend them for their excellent product and services - its not easy these days to find reliable contractors for such things. Am happy to say they have never disappointed me. Special commendation goes to Mr Wong for his great customer service.

I hired this supplier to install windows, sliding doors, folding doors, security meshes, and glass panels for my new house. They coordinated the installations with other tasks like flooring (tiles and timber floor) and painting. This made the seamless levelling of the doors and floor surface. They also protected their products with self-adhering films to prevent painting over and scratches, and after finishing, they cleaned everything thoroughly before handing it over. The salesperson, Alex Pung, was very helpful throughout the process, even arranging touch-ups and follow-ups after the work was done. Despite some delays due to MCO, everything went smoothly, and I'm happy with the outcome.

Being recommended by a neighbour about this company. I had received a best service and quality aluminium mesh door done by Optima. Alex and his team are helpful and responsible thoroughly during the whole process. Very satisfied with the outcome.

Excellent service and professional workmanship! Will recommend to anyone thinking of installing aluminum doors, windows or security mesh-

Great value and solid product. Nice showroom with good reference to all your home or office needs. Many thanks to Aaron that served us. Clear. Articulate, punctual and fast response. He also arranged the scheduling of workers and inspection on site. Site supervisor and installation was done in a professional manner! Great job!

Just installed my sliding door and window with security mesh. Really in love with the outcome premium quality highly recommended. Thank you Mr Aaron

A great journey with Optima. Very helpful from Alex. After tested, the system is Robust, good quality product.

Perfect service by Mr. Jerry Chan, good quality product at reasonable price. Highly recommended.

Excellence service, nice windows with security & mesh, no more worries for mosquitoes or any insects.

Very satisfied with the product, both the quality and coating is great… most of all good customer service

Excellent service!
One of the door handle broke after 9 years. We called and they came the next day to replace the handle for? Free!

Great service from Alex and great work by the team. Very happy with after sales service provided. Would definitely recommend Optima

Finally moved in to my new place recently.
TLDR: Would recommend for mesh, sliding door, windows
Engaged Optima, via Jerry Chan, for sliding door x3 + mesh (slidingx2, foldingx1) and all house windows (fixed, sliding and swing).
Solid build and very impressed by the protection after they completed while my other reno work was still on going. The frames were taped up, the windows had a protective plastic sheet on it. Can embed alarms sensor in the frame as well (alarms from different vendor)
Pricing wise competitive (not cheapest, not the most expensive either)
Jerry – responsive, attended to all my queries promptly (even after work hours), flexible and ok to arrange for 2 rounds of installation to time it with my alarms vendor’s installation
Once all dirty works completed, Optima’s team came to remove the tapes/sheets and did final touch up!
Just need to take note on:
1/ actual sliding door opening size – I did mesh and sliding door with 2 fix panel + 2 sliding open. Opening was slightly smaller than expected as the frame is really thick/wide and the sliding door handles eats up about 10cm on each side, thus reducing the mesh opening by 10cmx 2
2/ swing windows – hidden hinges (for security I guess), therefore can’t hold it in certain angle like conventional swing windows with “control bar”. With current strong winds/rainy season, the windows got blown by the wind and slammed against the frame a few times. Didn’t leave windows opened subsequently.
Would be great if optima had some kind of accessory to allow windows to open up to certain angles.

The optima windows and security mesh are very high quality and we are very happy with the products

We chose Optima for our Safe Net from their high reviews.
We're so glad Alex Pung decided to take it up eventho we're in another State.

And yes, Optima is awesome! From measurement to choosing the right colour & other expertise, Alex & his team had been a great help.

Last but not least, their installation team under Ah Boy, a young Sabahan deserves praise. They did a good job, finishing the installation in 3 days as promised!

Worth the $$$ spent! Keep up the good work!

The mesh grill and sliding glass door we ordered are solid and of great quality. Highly appreciate the staff fantastic customer service by Alex Khor - patience, non-pushy and most importantly helped solve problem and give good advices. We decided to change the old grill with another mesh grill door because of the level of service. Their product is of premium price but definitely worth every penny we invested!

I had my Optima windows and doors installed about 4 years ago. Thanks for good job done Alex! I only had a slight problem with one door hinges this week and Alex help promptly. I appreciate it so much Alex. Thank you.

Its a good quality product, the windows and mesh security. The 12 year warranty gives you peace of mind.

Beautiful and Quality products.very happy that i found Optima! Professional service provided from sales, Amazing Alex Khor to various installation teams… thank you from us….