Medicare Assistance SDN BHD / CuepacsCare

Jangan guna cuepacscare. Bukan nak bantu penjawat awam tapi menyusahkan. Pengalaman aku guna pakej family utk anak dan isteri sangat mengecewakan.anak aku 2 kali perlu masuk wad. Tapi cuepacscare nak blood test. Bila dah buat diorang tak approve.so kita kena bayar semua bil2 hospital. Better cari insurans lain walaupun mahal sikit tapi tak menyusahkan

Worth the price. Other medical card quite expensive especially for family plan. Used it when i had fractured my leg. Total cost for warded and operation about rm16k+. I had to do follow up and physioteraphy which covered for 30 days after discharged. Pay and claim quite fast. Satisfied with the service. Thank you.

Servis yg baik, call berjawab dlm masa yg memuaskan. Staff menjawab soalan dgn baik. GL mudah jika doktor boleh diagnose penyakit ketika admission.

The location of the office is quite secluded. Its a one way street and parking is hard to found (mostly occupied). The staffs are courteous and professional. They will assist in the application and claim process. Do take note that the application section and claims section are in a two different blocks (walking distance). Cuepecs Care might seem to be an interesting option but in my experience, it is not. The process of admission is only done after a green light from cuepecscare. So be prepared to wait at least 3 hours before admission (will need diagnosis and reports from doctors which will be assessed by Cuepecscare). But that is not the worst part. The reality is 20K per admission limit which is set by Cuepecare can be easily reached by the practice of certain medical institution which intentionally do unnecessary checks and delay in treatment so that they can profit as much as they can from the card. To be frank, although private hospitals seems efficient, government hospitals like PPUM are way more advanced and efficient in handling and giving treatment to patients. The choice is yours. Don't get trapped in this scheme just for the convenient of nice beds and cool rooms. The core should always be about the treatment.

Servis bagus, sejam dah lulus dan mudah urusan, saya pilih sebab saya yakin dengan kualiti dan prestasi

It baffled me that not many gov servants are aware of Cuepacs Care. Though the coverage is not much, but i think its enough for days when ur child in need of admission. Help us to afford getting care at private hosp and we as a caretaker will be comfortable too. The premium is way cheaper than the mainstream insurance company. It helps a lot!

This Worst Company Manage By typical INDIAN HUSBAND & Wife.
Staff will treat like slaves and must do multiple tasks, poor management.own staff doesn't get medical card facility because they know Their card is worst ever.

Assalamualaikum. Saya Nurul Hudaa Binti Hassan
700620065283.

Saya telah membuat permohonan untuk terminate pada bulan Disember 2020 salah seorang pegawai bg tau pemotongan gaji akan dihentikan. Tetapi masih lagi gaji saya dipotong. Kemudian saya buat panggilan Pn. Nazifah yg angkat saya isi pulak borang utk berhenti.sehingga skrg pemotongan masih berlaku. Saya buat panggilan bbrp kali tidak di

Insurans yang berpatutan. Servis pun ok. Setakat untuk kerja makan gaji ni sangat2 sesuai. Dah pernah claim total bil hospital tawakal rm14k+ duduk bilik selesa kalau tak kena masuk hoapital kerajaan.

This is NOT a professional company, those having medical cards from this company kindy terminate and look for better alternatives. All their so called approved limits as stated is all FAKE, THEY ARE SELFISH and DOUBLE STANDARDS. You will be interrogated by their team prior to any hospitalization. Wish the government would step in to have them to have

Pengalaman guna cuepacscare ni sejak 2014 lagi, dari anak sampai ke isteri semua da warded. Memang mampu milik dan berbaloi.good job.

Staf yg sangat mesra dan baik. Bagi saya cuepacscare sama seperti medical card lain, mampu milik utk kami sekeluarga. Sebulan baru rm106 utk satu family

Harga mampu milik.memang berbaloi sebab dapat melindungi seluruh ahli keluarga.terima kasih cuepacscare

Produk yang terbaik untuk penjawat awam. Arwah ayah pernah pakai, memang mampu milik dan senang digunakan. Terima kasih CUEPACSCARE

Terbaik sejak 2018 da subsribe cuepacscare. Paling terbaik tiada had bilangan anak. Just tambah dan maklumkan je dekat customer servis. If emergency 24 jam dia handle kita, call je no di belakang kad.

Hidden details we dont know.insurance co need mri scan to approve the admission but wont cover the cost.you hv to pay upfront n claim later. Could b rejected.if mri scan is compulsary then insurance should cover the cost of mri scan. X rays cost is still cheap unlike mri which is not cheap. Rethink your insurance policies details.so behind.
Health policies should include coverage for upfront scans as well not pay 1st claim later.
After all that is your requirement for admission. The expensive costs for scans, admission, this is the reason people buy health insurances. Dissapointed

Berbaloi dgn harga. 10 tahun dulu, medical card lain agak mahal. Yg ni 1 family murah. Ada part yg tak blh claim dan sy terimalah, tp kebanyakan part blh claim. Ada hospital yg tak perlu byr apa², ada yg kena tambah sikit, ada yg kena byr dulu (kena semak hospital yg panel atau tdk). Dah guna 5 kali tak silap, berbaloi dgn byrn.

Did acl ops on left knee but insurance would not cover implan screws and tight rope and i had to pay for it.but.another case same policy my friend's son had an accident and titanium plate implanted on thigh bone not a cent came out from the pocket.why the double standard?