Kajang Toyota Service Centre

When I reached there on 8.10am for my car service, I was told by the cleaner not to be used the waiting area coz 'saya nak mop lanrai'.
What do you think?

This is the worst service centre!
The staff quoted wrong price with additional charge.
You as a customer need to ask staff whether the car is ready for collect, if you didn’t ask, you will continue wait and wait and wait.

Very professional and if you made an appointment early you will get your car tested or serviced sooner rather than later. Therefore call and make an appointment.

Very poor service! Appointment 9.30am. Reach there 9am. They collect the cat 9.45am. And complete service at 2pm. What’s the point of appointment then.and the free car wash and vacuum, omg pathetic. Never vacuum properly! Won’t go there again!

Layanan customer service sngt teruk bila cakap nk dtg claim utk warranty, better pergi service centre lain utk claim warranty

Too long to wait. I came at 8 and now it's past noon. Wth is taking so long? Do you put hybrids on low priority? I kept seeing later customers leave sooner. This happens every %@$# time!

Sangat berpuas hati dengn servis yang diberikan oleh En Wan. Penjelasan bagus, mendengar masalah kereta dengan teliti dan menyelesaikannya. Terbaikk En wan

This is last dtg sini.sbb kecuaian u all, sy kena ambil halfday untuk datang balik dan pasang skru yg tertinggal.satu skru 6.00.ada 8 skru 48.00.tp sbb kecuaian ur tech, saya kena bayar dgn masa saya.bukan sy minta free.tp ada consideration sikit lah, bg diskaun ke.just as compensation untuk masa yg saya kena ambil.im so dissapointed.masa service, tayar, belt dgn filter aircond blh u all tgk.tp benda kecik mcm ni, x blh nak check.kelakar tau.but because tak blh nak toleransi.this is the last time.tq

I always like this outlet even though it's always packed.
Staffs are friendly n high confident to let them handled yr vehicle

Buat customer toyota.tolong jangan servis dkt sini.servis out gilaa.nak claim waranty pon susah.mmg ketuk duit poket kita.not recomended

Best toyota service centre.comfortable waiting area.free coffee/nasi lemak.come early at 8 am if want to service by walk in

Counter customer service is very bad！The lady staff was emotional to customer, doesn’t want to understand customer needs

Make appointment 9am but after half an hour consultant still yet reach to me and reason is a lot of customer. Then what is the point make appointment?

And consultant said weekend only for service not for others checking purpose?

I don’t think I want to come here for service anymore

Have been servicing my car here for the last 3 years although purchased car from Wing Hin Cheras. Have had a wonderful experience so far. My service advisor is Encik Wan Mohamad Faiz. He is professional, dedicated, thorough, and experienced. So far, every issue I've raised have been resolved efficiently and effectively. To put it simply, I have been very satisfied with my ownership experience. Don't normally take time to leave many reviews but Encik Wan's excellent service mustn't go unnoticed or unappreciated. Thank you MTR Toyota Kajang 3S. Keep up the good work please!

Please have proper test drive units and salesman who are updated with current standards,
Disappointed with Toyota standards

Worst place to come … believe it or not… service center staff show annoying face, after car check / service when ask some simple question.

Very good place to find new toyota car, because there have experience and friendly sales advisor.find Mr Edward Lim is highly eecommended for advice.

To purchase a new car and trade in your old car. And do service and maintain your new and old car.

Sent my car for checking coz radio screen blackout, car had been checked for an hour and returned without fixing the problem, said unable to detect the problem and sent their report to hq then asked to wait for their call. After 3 weeks, I waited for nth so i sent my car to another Toyota service centre, they spent more than 3 hrs to find the root cause, they changed the fuse and solved the problem without any cost. I truly felt Toyota Kajang not really professional in maintenance.

Nasi lemak & bihun untuk sarapan buat tetamu yg menunggu kereta di servis, itu mmg terbaik. Terima kasih.