Travis Hegel

Very helpful n very very polite. Spoke to one Ms Tan. Very very professional. The shop is also a one stop centre if you are going travelling n hiking bcos they have all the accessories n all are good quality stuff. Easy to park your car n very accesible

Stop by to repair my luggage and they done it super fast, with good result & reasonable price

I reached Penang only to find that my baggage has a broken zipper. Rushed to them and was fixed in a day. Prompt service, decent prices and a great range of products just in case you want to buy some. Best in Penang. Love from India

Zip on my bag was sticking and splitting open and I thought it was due for replacement so I brought it here. They fixed it for free! No replacement required. Thanks TH, you guys ROCK

Repaired my travel bags here. Amazing people, amazing travel kits or travel tools to buy from. Repair work is also good. I am satisfied with my repairs.

Thank you for the awesome service, help with choice and even with delivery of the bag to hotel!

Great little travel store full of anything you will need for travelling.
As an addition they repair luggage. Work out our suitcase was top quality and a very reasonable price. You can’t even tell a repair has been done the job is they good. Highly recommended as a retail and repair shop. They even turned out luggage around in 3 days knowing we had to travel in the near future.

All stop shop to get fulfill your travel needs especially on luaggage and other travelling accessories. Highly recommendable.

This is a must know shop. It sells varieties of travel bags, tools equipments.
Also repairs especially zipps.

An amazing array of travel and camping gears housed in 2 floors! It carries many brands. Best of all, it is authorised to repair Samsonite bags (plus any kind of repairs) for Northern region. What used to take weeks sent to KL can be done in Penang now. Replacing 2 wheels on my wheeled backpack took just 3 days! At rm160. The team of in-house staff working at the back of the shop did a good job. Kudos to the front staff whom are very professional, helpful, knowledgeable and friendly. Keep up the good work

The staff are very friendly. Finally i found a place to repair the button of my keychain bag.
Great service!

A lot of outdoor bag and equipment here and also have discount. Great place to shop
Recommended shop.

Pretty expensive service. Replacing broken handle and wheels of my luggage. More than 200 (I remember it was 280 but I lost the receipt). It is OK because the luggage is still in good shape and is my good reliable companion for years.

But one shop aunty there is a bit rude and impatient. She asked when I wanted it to be done. I said I wasnt in hurry. She then asked what about a week later. I said OK. She put the money change on the table, and about to hand me the receipt, she said it would be done in 10 days. I asked 10 days? She then said if not good for me then I should have given an exact date. Then I said next Saturday then, which was exactly one week later. Weird.

I got my luggage back. The repair seems to be not bad. The new handle and wheels seem to be of good materials.

I am incredibly surprised for the service given by this shop. In fact, am deeply amazed that she fixed it instantly as well. For those having mix feeling where to fix your bag please do drop by here.

Luggage wheel replacement cost more than the luggage itself. I went ahead and changed as I like the luggage bag. Out of curiosity, look up at Lazada.oops. Should have done my homework.

I sent my 28 inch luggage I bought nearly 8 years ago to fix its wheel. It costs rm180 for all 4 wheels. I can get rm140 for a cheaper one. It’s our choice which one we want.

Service was fast. I thought I need to wait for 1 week. But it’s only 3 days.

Overall it’s good to know there’s a shop to fix luggage bag nearby.