ASIAFIRMS.COM

KFC

Address No. 62 & 64, Ground Floor, Jalan Raja Uda, Butterworth, Penang, Malaysia
Phone +60 4-313 6199
Hours 10:00-23:00
Website kfc.com.my
Categories Restaurant, Delivery Service, Meal Takeaway
Rating 2 28 reviews
Nearest branches
KFC — 4423 & 4424, Jalan Bagan Luar, Kampung Benggali, Butterworth, Penang
KFC — Petronas Service Station (PPS Bandar Sunway), Lot 5494/5729, Mukim 1, Bandar Sunway, Seberang Jaya, Perai, Penang
KFC — Ground & First Floor, 12, Medan Kikik 1, Taman Inderawasih, Perai, Penang
KFC Pauh Jaya — Lot No. 671, Mukim 6, Jalan Baru, Bukit Mertajam, Penang
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KFC reviews

28
Sort by: date highest rated lowest rated most helpful
Lim
25 September 2023 4:16

Visit there on last 22/9,the cashier seemed unwilling to serve us.
The tone of voice is not very good to the guests either. And the food was serve very late too.

Hy Yong
18 September 2023 4:38

Please inform the customer if the food needs time to be prepared. Not every customer has all day to sit and wait. What is so hard to tell the customer "xxx menu kena tunggu dalam xxx minute".

Sal
24 July 2023 6:26

Kfc is the best so far.the staff is friendly.the manager is really good.the chicken is big and worth the price compared to other kfc.good job guys!

Chen
21 July 2023 7:14

What's going on KFC RAJA UDA! Obviously you didn't check the order before you give to PANDA DILIVERY. I order MILO PANAS but I receive is HOT WATER the worst is the colour is look like DRAIN! Very Disappointed.

The
13 July 2023 15:57

I tried visited 3 nights, and all 3 nights around 9pm, the counter has no people around, all standing behind the kitchen talking, and then the next night, I was standing behind a customer, and after the customer finish order, the cashier walked away. I've been standing there 10 minutes without any one serve me. Really bad service branch.

Lim
06 July 2023 12:47

I recently visited this branch, and my overall experience was nothing short of terrible. The service I received was slow, inefficient, and completely unprofessional. It is with great disappointment that I feel compelled to share my awful encounter with this particular KFC outlet.

Upon arriving at the counter to place my order, I specifically instructed the worker to prepare my meal with mixed flavors, focusing only on thigh and drumstick portions. Additionally, I kindly requested my drinks without any ice. However, it seems like my simple requests were too much for the staff to handle.

To begin with, the worker taking my order demonstrated a complete lack of attentiveness and customer service skills. After I placed my order, he walked away without even acknowledging my presence. Instead, he engaged in a conversation with his friend in the kitchen, leaving me standing there, feeling disregarded and ignored.

Rahman
24 June 2023 19:24

Tengok2 line sama kat sini, kalau nampak manager kerja sorang2 kat kaunter lebih baik hangpa blah

Apple
20 June 2023 5:07

We have ordered teh tarik, the tarik is no taste I have call the customer service, then the manager had call us and replace us 2 cups of Milo, thank you so much, the manager are attitude very good keep sorry to us, thank you so much!

alieya
03 May 2023 10:55

SERVICE LAMBAT STAFF BUAT REJA TAK IKHLAS TAKDA ADAB DENGAN CUST! DELIVERY PUN ASYIK DELAY

HENG
27 April 2023 19:24

Worst branch, order simply do, customers please double check before taking away the orders especially for the vouchers order.
7 chickens give 6 chickens
2 coleslaw give 1 coleslaw and 1 potato
2 wedges give 1 cheesy wedges
3 drinks give 2 drinks
None of the items is correct

Tan
06 October 2022 13:43

Bad service. Gives wrong item and no given bottle drink as combo package I purchased. They only give soft drink in the cup with no gas already. Will not go again.

X Zone
28 September 2022 23:30

Waiting time too long, only one staff is handling at counter. Not completing the orders properly, need to request few times on the sauce and tissue. Hand wash area was really dirty.

Lo Zhen Hong
17 September 2022 20:42

The worst KFC around Butterworth
Chicken tight no have. Salad no have
TNG always down when want to use it.
Very slow service even u early order from the app.

Jojo
17 August 2022 20:05

Extremely slow and poor service. I Ordered 4 hot and spicy chicken breasts but there is not enough chicken in the store (I mean, seriously? KFC is a fried chicken store right?) so the worker offered me to take the original chicken breasts. After packing 2 chickens, the worker just stood there doing nothing. After about 10 minutes, she realised that she has to pack 2 more chickens so she turned back to pack the chickens but there is no any chicken breast left! So she just gave me small wings and thighs. Come on, are you kidding me? Why can’t you prepare more chickens during lunch time? If you can’t serve any chickens, then don’t open the store. Moreover, the coleslaw was out of stock. The food was cold and tasted bad. The chicken skin is not crispy at all. The fries have a weird and sour taste. YOU SHOULD IMPROVE EVERYTHING IN THE STORE!

Wei
15 August 2022 14:20

What kind of ‘fast food' is this. It take me almost 30 mins to collect my meal although the store wasn't crowd

user
26 June 2022 8:32

I order through foodpanda nearly 2 hours i nvr receive.food panda guy say he get the order just only.what kind of kfc brach is that

Soul
25 May 2022 21:32

Siapa pernah makan KFC baru menu ayam percik.betul langsung tak boleh makan.tak pernah makan satu barang geli macam ni

MA Cheng
25 May 2022 1:54

Everything finish as many ppl Q. Seberang Jaya Petronas KFC the best. Serve and cook well, chicken always fresh.

Lo Zhen Hong
02 July 2020 1:45

Don't allowed to use TNG ewallet as payment even they put the sticker on the front door
TNG always down when want to use it.

Hui
23 May 2020 15:39

The freshness, crispiness of chicken is not the same as other outlets. It tastes different comparing to other outlet.

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